Customer Support Advisor with German

Customer Support Advisor with German
Miejsce pracy: Szczecin
Job description:
  • Provide assistance via telephone, e-mail, chat and social media regarding the platform
  • Listen carefully and understand customer needs
  • Building a good relationship with the customer
  • Participate in activities and meetings to improve service quality and customer satisfaction
Requirements:
  • C1 language skills level for German and B1/B2 language skills level for English
  • Good use of PC and online browsing
  • Customer orientation and attention to detail
  • High problem-solving capacity
  • Excellent communication skills
  • Previous experience in customer service will be considered a plus
We offer:
  • employment with regular labor contract (Umowa o pracę)
  • attractive salary package
  • engaging trainings
  • Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days
  • Talent Development Program: a transparent career paths and promotions
  • CNX Academy: with mentoring program
  • CNX University: with unlimited online trainings available
  • Refer a friend: bonus for recomending a friend up to 4000pln
  • Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite
  • Modern office in the heart of Szczecin center or remote Work Opportunity
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

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