Customer Care Coordinator with German and English
For our Client, an international company specialising in innovative industrial technologies, we are looking for a
Customer Care Coordinator with German and English
Miejsce pracy: Warszawa
Nr ref.: 77/2024
Responsibilities:
- Resolving customer queries received via website (DACH region)
- Making calls to cold leads
- Responsibility for sales calls to end users (B2B)
- Website product support
- Managing the CRM system (Salesforce)
- Delivering a positive customer experience at all times
- Supporting Customer Care Manager with regard to marketing, sales or PR projects
Requirements:
- Customer care experience (service or help desk or telemarketing)
- Excellent command of spoken and written German
- Minimum B2 level of English both in writing and speaking
- Excellent interpersonal skills
- Results-oriented with can-do attitude self-starter
- An interest in engineering /technical area would be an asset
- Positive energy : )
Company offers:
- Stable employment contract
- Competitive salary based on your experience and competences
- Annual bonus
- Private Medical Care (Medicover)
- Life insurance
- Cafeteria / Holiday Subsidy/ Multisport
- Technical and skills training
- International working environment
- Hybrid model of work
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